Starting hospice in Alpharetta or throughout Fulton County can feel like a lot to carry, especially in a new routine at home. You deserve clear answers and a calm, coordinated plan. This guide introduces the hospice care team you will meet, explains how each professional supports your comfort and dignity, and shows how they work together around your goals. You will also see what to expect across the five levels of hospice care, including our Transitional Care program that adds extra bedside support during periods of active decline.

How Hospice Teams Work

Your plan of care is created with you, your family, your physician, and your hospice team. The care team typically includes a nurse, certified nursing assistant (CNA), social worker, and chaplain. Many hospices also involve physicians, volunteers, and a bereavement team. This interdisciplinary model is the national best practice for hospice.

At Golden Rule Hospice, you also have 24-hour on-call nurse support for urgent needs and symptom changes, plus a physician who can advise on comfort medications and adjustments.

Your Hospice Nurse: Symptom Management and Coordination

Your registered nurse is your clinical lead. The nurse:

Assesses pain and other symptoms such as shortness of breath, agitation, nausea, or anxiety
Adjusts medications in collaboration with the hospice physician and your primary doctor
Teaches family members safe ways to reposition, provide mouth care, and track symptoms
Coordinates supplies and equipment delivery
Guides you on what to expect as conditions change

Expect regular visits that match your needs. When symptoms flare, visit frequency increases and your nurse may recommend Continuous Care or In-Patient Care under Medicare rules.

Your CNA: Personal Care, Comfort, And Dignity

Certified Nursing Assistants are hands-on experts in daily comfort. Your CNA:

Provides bathing, grooming, skin care, shaving, and linen changes
Protects skin, reduces fall risk, and helps with safe transfers
Notices small changes in comfort that can prompt nurse follow-up
Offers gentle companionship

CNAs are a key part of our Transitional Care program, which adds extra supportive hours during active decline when you do not meet Medicare’s Continuous Care criteria. This service is unique to Golden Rule Hospice and focuses on comfort and presence so families can be together.

Your Social Worker: Planning, Resources, And Caregiver Support

Hospice social workers support the whole family:

Navigate practical needs such as advance directives and community resources
Help with difficult conversations and coping strategies
Coordinate respite periods so caregivers can rest
Connect you with volunteer support, counseling, and grief resources

Social workers collaborate with the entire team to update the care plan as your needs change.

Your Chaplain: Spiritual Care For Every Belief

Chaplains offer spiritual and emotional care that respects your beliefs and preferences, including those who identify as nonreligious. Your chaplain can:

Provide spiritual counseling, prayer, or quiet presence
Help with life review and legacy work
Coordinate faith community support if you wish
Support at the bedside during serious changes and at the time of death

Chaplains work closely with nurses, social workers, and bereavement teams to care for the whole person and family.

Other Team Members You May Meet

Hospice physician: Advises on comfort-focused treatments, writes prescriptions, and confers with your primary doctor
Volunteers: Hospice volunteers offer companionship, caregiver breaks, and sometimes music or pet visits.
Bereavement counselor: Provides grief support for at least 13 months after a death, individually or in groups.

What To Expect During Your First Week On Service

Day 1–3

Nurse completes a head-to-toe assessment, starts comfort medications if appropriate, and orders equipment like a hospital bed or oxygen.
Social worker reviews goals of care and any paperwork you want to complete.
CNA sets a bathing and personal care schedule.
Chaplain introduces spiritual support based on your preferences.

Day 4–7

Team confirms that pain and symptoms are controlled.
Visit cadence is set. Families learn who to call for urgent questions at any hour.
If symptoms escalate, the nurse may initiate Continuous Care at home or In-Patient Care for short-term stabilization. If there is active decline but Continuous Care criteria are not met, we can add Transitional Care hours for extra bedside support.

How Your Team Coordinates Behind The Scenes

Shared care plan: Nurses, CNAs, social workers, chaplains, and physicians update a single plan so everyone stays aligned. This team-based approach is standard across quality hospices.
Regular case review: Your goals guide every change.
24-hour response: An on-call nurse can troubleshoot problems at night and on weekends.

When Does Visit Frequency Increase

Your team may visit more often when you have:

Breakthrough pain or uncontrolled symptoms
New anxiety or restlessness
Rapid decline in alertness, blood pressure, respirations, or urine output

In these moments, we can layer in Continuous Care, In-Patient Care, or Transitional Care to keep you comfortable. Learn more here.

Questions to ask your hospice team

Who is my primary nurse and CNA, and how do I reach them after hours?
What symptoms should trigger a same-day visit?
Which medications are for daily comfort and which are for breakthrough symptoms?
How will the social worker and chaplain support my specific goals and beliefs?
When would Continuous, In-Patient, or Transitional Care be considered?

Why Families in Alpharetta and Fulton County Choose Us

You deserve a team that shows up with skill and heart. Golden Rule Hospice combines:

Local, neighbor-like care across Alpharetta, Fulton County, and the metro Atlanta area
Five levels of care, including our exclusive Transitional Care for extra bedside support during active decline
24-hour nursing for urgent questions or symptom changes
Holistic support for the patient and the family’s mind and spirit

Quick Help for Hospice Care in Alpharetta and Fulton County

Call (470) 395-6567 now. We are local and treat patients and caregivers like neighbors. Request care at our contact page. If you live in Alpharetta, Fulton County, or the metro Atlanta communities we serve, our team is ready with same-day guidance, 24-hour on-call support, and comfort-focused care at home. We are here to help you feel informed and supported.

Clyde M.

16:16 10 Oct 25

My wife has been receiving care from Golden Rule in Dawsonville for over a month now and they have been extraordinary. A big shout out especially to Penny, her primary nurse, who has gone above and beyond to help her adjust to memory care facility living. From expert help with medications to personal care, Golden Rule has exceeded my expectations. Due largely to their guidance, my wife is adapting positively to her new environment, which has taken an enormous weight off my shoulders as we've transitioned to this new phase of our life.

Scott T.

13:53 08 Oct 25

I have used Golden Rule Hospice to provide hospice care for both of my parents. The staff that was provided did an excellent job of caring for both my mom and dad. They exhibited caring, compassionate, professional skills throughout their time with my parents. Communication was clear and consistent, and the extended staff was very supportive of me and my family. I recommend them to anyone who has a family member in need of hospice care.

Diana J.

17:15 01 Oct 25

Golden Rule Hospice is excellent in every way possible. Everyone there is kind, understanding, caring, ever helpful and truly awesome. Everyone I dealt with, either by phone or in person, they were wonderful. To my mother, they gave her the kind of care that I felt they would have given to their own mothers. They helped me through the most difficult of times, going out of their way to take good care of Mom in every situation, which was such a welcome blessing. They were so good in helping me to give Mom assistance, too, offering good advice to better lift and tend to her needs in the best way possible. I will be forever grateful for the kind assistance of everyone who helped Mom. I would also like to personally thank Stephanie, Sunday, Mallory, Roslyn, Stanley, Whitney, Marissa Blake, from Reskins, who pitched right in to help Mom the one time that she visited, Cathy, and the dear young woman whose name unfortunately escapes me (you were such a help and a joy; my sincere apologies!), who was a wound care specialist for Mom, and a special thanks to dear Cheryl. You are all angels on this earth and made such a difference to my darling mother and myself. God bless you all!

Dan P.

18:05 18 Sep 25

We have been under the care of Golden Rule Hospice for about 10 months for the care of my father who is in Memory Care. The entire staff at Golden Rule has blown us away. They are caring, compassionate and incredibly knowledgeable on this journey we have been thrown into. They are not just going thru the motions, they really care about Dad and we feel they treat him as if he were their own family member. Chris, the hospice nurse is energetic and quick to be proactive with decisions that need to be made on behalf of Dads care. His medical knowledge about dementia and Alzheimer’s is vast. He has guided us thru some tough situations. He obviously has a heart for each of his patients. I have seen him interact with other patients and you can see the love and care pour thru him. Andre our hospice CNA comes in twice a week to bathe, shower, and shave Dad and also gives him loving care. Stanley is the Chaplain and he too is the most loving and kind hearted soul who truly loves serving these wonderful patients. I cannot imagine getting through this without the support of Golden Rule Hospice

Renea M.

01:48 09 Sep 25

My mom has been under the care of Golden Rule for almost 9 mos. She has received great care, but the care from Ms. Vivian has been top-notch, 10 stars if I could. My mom, Ira, loves Ms. Vivian, and Ms. Vivian cares for her as if she were her own mom. Ms. Vivian is passionate, loving, caring, and compassionate. She makes my mom feel special, as if she were her only patient. I give Golden Rule 5 stars because of Ms. Vivian. Ms. Vivian is a true gem.

Stephen M.

14:56 29 Aug 25

My wife recently spent more than 6 weeks in the care of Golden Rule Hospice before passing away on August 10th. I can't say enough about the care and professionalism shown by everyone we came in contact with at Golden Rule. In particular, Vivian and Tyrell were terrific. They not only took great care of Evelyne, but were able to build a trusting relationship with her. Also, a shout out to Mini who filled in at times and was wonderful, too. Thank you all for taking such loving care of my wife in her final days.

Laura T.

15:51 19 Aug 25

I want to say Kathy hazellief is a outstanding CNA she is always on time and always making sure her patients are taking care of we love her at the facility. She is the best we have ever had this lady needs a raise . She is an amazing and excellent person. She is a five star CNA

Kimble G.

17:16 23 Jul 25

My experience with all of these lovely and caring people was beyond exceptional! Our nurse Penny, Minnie, Chaplain Joe, and so many others showed so much compassion as my precious mom was given such excellent care. I never had to worry about someone answering my calls in minutes to medicine getting delivered in record time. I will always have these people as friends and will always carry them in my heart. Excellent service with excellent compassion for their families!

doris Y.

17:31 11 Jul 25

I just want to take a moment to recognize and appreciate the amazing work you do as a CNA. Your dedication, compassion, and hard work never go unnoticed. You have a special way of caring for others—with patience, kindness, and a genuine heart. The way you show up here and give your best to your patients is truly inspiring.Thank you for being such a dependable, loving, and professional caregiver. You make a real difference in people’s lives, and we are so lucky to have you. Keep shining, Trayonna—you were truly made for this!

Isaac

16:45 11 Jul 25

Golden Rule hospice is the best hospice care I have dealt with so far. Trayonna Latin who’s one of the CNA is very professional and passionate about her work. At Expert Care For The Needy, we really appreciate working with Trayonna.

Jayde H.

03:27 26 Jun 25

Great service providers! Trayonna CNA is amazing. She takes good care of my grandmother. My grandmother asks for Trayonna by name, she is really comfortable with her.

Maya D.

15:48 25 Jun 25

Sydney at Golden rule is absolutely wonderful! I truly appreciate her positive attitude and professionalism. She always so helpful and a great asset to your company !

G H.

14:34 21 Jun 25

I have been on service a little over a year and I started out with Trayonna. Changes were made and she was moved, then I moved and got her back. I am so thankful for the care she provides to me weekly. She is gentle yet thorough. Trayonna is awesome all around.

Dana B

13:53 18 Jun 25

Subject: Exceptional Hospice Care Referral for Brandy NP and Trayonna CNAI hope this message finds you well. I wanted to take a moment to share my heartfelt recommendation for Brandy, and Trayonna, , who provided outstanding hospice care for my mother during her journey. Their professionalism, compassion, and dedication truly set them apart.From the very first interaction, Brandy exhibited a profound understanding of my mother’s needs, both medically and emotionally. She took the time to listen and create a personalized care plan that addressed not only the physical aspects of hospice care but also prioritized my mother’s comfort and dignity. Brandy’s exceptional medical expertise was coupled with a warm, reassuring presence that made my family feel supported every step of the way.Trayonna’s role as a CNA was equally remarkable. Her gentle nature and attentiveness significantly enhance my mother's quality of life. Trayonna consistently goes above and beyond, ensuring that my mother is comfortable, engaged, and cared for at home. Her ability to form a genuine connection with my mom provides us all with peace of Subject: Exceptional Hospice Care Referral for Brandy NP and Trayonna CNADear [Recipient's Name],I hope this message finds you well. I wanted to take a moment to share my heartfelt recommendation for Brandy, a Nurse Practitioner (NP), and Trayonna, a Certified Nursing Assistant (CNA), who provided outstanding hospice care for my mother during her journey. Their professionalism, compassion, and dedication truly set them apart.From the very first interaction, Brandy exhibited a profound understanding of my mother’s needs, both medically and emotionally. She took the time to listen and create a personalized care plan that addressed not only the physical aspects of hospice care but also prioritized my mother’s comfort and dignity. Brandy’s exceptional medical expertise was coupled with a warm, reassuring presence that made my family feel supported every step of the way.Trayonna’s role as a CNA was equally remarkable. Her gentle nature and attentiveness significantly enhanced my mother's quality of life. Trayonna consistently went above and beyond, ensuring that my mother was comfortable, engaged, and cared for during her time at home. Her ability to form a genuine connection with my mom provided us all with peace of mind.Having worked with other hospice agencies in the past, I can confidently say that the level of care provided by Brandy and Trayonna is unmatched. While other agencies may offer standard services, this dynamic duo delivers a truly holistic approach that feels personal and compassionate. Their dedication to patient care and their ability to communicate effectively with the family creates an environment that fosters trust and reassurance.If you or your loved ones are in need of exceptional hospice care, I cannot recommend Brandy NP and Trayonna CNA highly enough. Their commitment to excellence in caregiving makes them an invaluable asset to any family facing hospice needs.I would be remiss if I didn't acknowledge the CNAs who stepped in to cover for Trayonna while she was away on vacation.Warm Regards,Dana Butler

Dena D.

13:25 12 Jun 25

When our family decided to put our mother on hospice , it was a hard decision to make . The first day Trayonna Latin C.N.A. came into our home , My mother felt comfortable with her . When Trayonna was on vacation, our mother wasn’t the same until she returned, Trayonna have a warm calm spirit , she treats her as if she is caring for her grandmother. Thank you for all do!!!

Janice E.

17:56 03 Jun 25

I want to thank the Golden Rule Hospice for everything they did for my dad. I have never encountered such kind and wonderful group of people. Especially Chris. He was always attentive, compassionate, and his willingness to respond at any moment in taking care of my dad. You could not have asked for better. He even checked in on my mom after my dad died to see how she was doing. Stanley always brought such joy, peace, and comfort to both my parents when he came by to check on them. He would pray and sing and they would just smile with happiness. Andre would take such good care of my dad in his cleaning and making sure he had his supplies. I really liked how the Golden Rule Hospice care checked in weekly to see that everything was going well. Just can’t say enough about this group and what they meant to our family. So thankful GOD lead us to them.

David R.

12:48 03 Jun 25

We were given Golden Rule Hospice as a useful resource to help with our elderly parents. At first I was hesitant because of the stigma attached to hospice. But once the staff came to our house to talk to us about hospice and how they help it made it easier. When Whitney came to the house to set everything up she was the nicest and most helpful person and was always there for help and support. The nurses that helped our parents were so very compassionate, Penny was amazing and caring to both my mom and dad. She was very supportive and explained everything to us when we had questions. Andre who assisted in showering and shaving our dad was an awesome man that cared about how my dad looked and felt. I can’t say enough positive and positive things about using Golden Rule they became family and are an amazing support for our family in the most difficult time of our lives. I would highly recommend to use them. Great an amazing staff!!!

Sabrina H.

19:43 20 May 25

Vivian has been a true blessing to our family. She is incredibly attentive, consistently goes above and beyond, and has genuinely become like family to us. Her kindness and sincerity shine through in everything she does you can feel that her motivation comes from a deep love for people, both patients and their families. If I could give her 1,000 stars, I absolutely would!Golden Rule Hospice truly lives up to its name treating others the way you'd want to be treated. The entire team has been wonderful, and I want to also recognize Shamille and Elizabeth for their compassion and dedication. I highly recommend Golden Rule Hospice to anyone seeking compassionate care, unwavering support, and peace of mind during such a difficult time. They have truly made a meaningful difference in our lives.

Rachel W.

17:04 12 May 25

We deeply appreciate the love, care, and support given by the Golden Rule staff SYDNEY RICHARDSON. She is A1, we love the energy she gives the hard work she shows!!! *RACHEL*

Janet A.

17:25 06 May 25

Golden Rule has the greatest group of people that I have ever encountered. They took care of my partner till he passed. They took excellent, loving, compassionate care of him. He could not have had a more caring group. Dawn, Stephanie, Stanley, Sunday & Whitney were not only a comfort to him but also his family & myself. If you find the need for this care I would recommend them 100%. Love & prayers to all of them.

Kathy H.

15:16 24 Apr 25

Golden Rule Hospice gives exceptional care!!

S W

20:08 22 Apr 25

Thank You, Ms. Minnie BakerI want to express my sincere appreciation for the phenomenal care and support Ms. Minnie Baker provided to my loved one. Her friendly and helpful attitude made a world of difference. Knowing that my loved one is in such capable and compassionate hands gives me great peace of mind. Thank you for all that you do!

Melvin T.

20:05 22 Apr 25

Ms. Minnie Baker has provided exceptional care for my family member in hospice. I deeply appreciate her dedication and professionalism, and I highly recommend her services. Thank you, Ms. Minnie, for your outstanding work and continued compassion.

Princess T.

17:25 16 Apr 25

Golden rule has been so awesome for our family and family member. Vivian Robinson has been a very caring cna, the nurses Shamille and Dianne have exceeded our expectations and the social worker Elizabeth has been very helpful with her knowledge.

Eleise E.

15:24 14 Apr 25

Thank you for an awesome Golden Rule Hospice Team!! This team was prompt with meeting with the lovely Parrialeee Holmes she was very knowledgeable and compassionate. Ms. Vivian touch was so soft , patience, and our mother look forward to seeing her every Monday, Wednesday, and Friday. Nurse Shamilla was so understanding/patience with our multiple medical questions, she answered the phone after hours, emergency visits, and encourage at our lowest moments. Ms. Elizabeth is the best social worker in the world with timely paperwork, DME, and insurance verification and she will call at 4:30pm on Friday to ensure all our request was meet and anything needed before the weekend. Ms. Elizabeth has the best weekend voice on Fridays!! LOLI would highly recommend Golden Rule Hospice hands down. As, a healthcare professionals these ladies" ROCK". Again, thank your for all you do!Eleise Edwards-Burch

audrey F.

04:29 24 Mar 25

I would like to give a special appreciation to Reggie and Ms Minnie and and Ms Elizabeth and the lady that help my family through my aunt's transition Ms Ruth palmer .while Ms ELIZABETH was out for a week..Also Ms Barbra and also the lady that works in the Champlain department.you all a wonderful team.I really have to give a big shout out to Reggie and Ms .Minnie you all made my family feel like family.Ms Minnie I am going to miss you you gave my aunt the best care ,you and Reggie I have to say you are a awesome nurse .you are very compassionate with your patience .I want to say thank you for going the extra mile for my family and my aunt in her transition my family will always be grateful for you'll service .you'll have my recommendation of being the top hospices company GOD bless everyone thank you again!!!!!

Alina P.

14:31 22 Mar 25

I’m giving 5 stars specifically because of Ms. Minnie! She goes above and beyond, helping any way she can. Our mom is not able to hold a phone so Ms. Minnie allows us to speak with our mom, which is priceless! Thank you so much 🙏💝

Carla F

14:48 15 Jan 25

UPDATE:Golden Rule Hospice provided exceptional care for my father, during his time on hospice. Their team went above and beyond to ensure his comfort and dignity until his peaceful transition.I want to especially highlight Nurse Reggie and Ms. Vivian for their compassionate and professional care. Nurse Reggie was always attentive and thorough, offering guidance and support every step of the way. Ms. Vivian brought such warmth and kindness, making my family feel like we were never alone during such a difficult time.The ENTIRE staff (Ms. Elizabeth, Mr. David, Ms. Diana, Mr. Quay, Ms. Regina) showed such dedication and respect, and I’m forever grateful for the love and care they extended to my dad and our family. If you are considering hospice care for your loved one, I wholeheartedly recommend Golden Rule Hospice.If you're not looking for top-notch, compassionate service, then you might want to avoid Golden Rule Hospice, because Mr. Quay Bell is the definiton of excellence. As the intake coordinator, Quay went above and beyond when helping my family get our 92 year old dad signed up for home hospice. From his thorough explanations to his endless patience and genuine kindness, Quay made an emotionally difficult process so much easier to handle. He was always available to answer questions and made sure we felt supported every step of the way. So, if you don't want excellent customer service and true care for your loved ones, you'll be disappointed here. Quay and the team and Golden rule Hospice are the gold standard! 10/10 highly recommend.

Ronald S.

14:47 30 Dec 24

I really appreciated the care that Shamille Relf and Minnie Baker provided for my Uncle John. They were very kind and caring. They went above and beyond. All of the nurses were nice but they stood out from the rest.

Loring F.

13:28 27 Dec 24

I can’t express how wonderful the people are at Golden Rule. My husband’s final days and weeks were the worst time of my life. But because of the loving, Christian care he (and I) received, it was full of love and kindness and every kind of help imaginable. I felt completely surrounded with Christian love and support and I know my husband did too. If you find yourself struggling with a seriously ill loved one and do not want to consider a facility but rather, care for them at home, do not call anyone but Golden Rule. You won’t regret it. I’ll forever be grateful to them.

Joyce M.

15:42 06 Dec 24

I cannot thank God enough for leading us to Golden Rule Hospice for my mother. They are an outstanding group of dedicated, caring individuals who make an amazing team. Thank you, Harlee, Sunday, Mackenzie, Tina, Stanley and others. Your tender care with Mother and texts and phone calls to keep us informed helped so much in our journey. We are forever grateful. Joy McDonald

Frank J.

13:13 04 Dec 24

What a wonderful organization. The team took care of my father for many months in his last days and did a great job. His caregivers, Chris and Sunday, made it so easy for us and for the comfort of my Dad.Then, about 6 months later, they did the same thing for my mother, caring for her with compassion. The visits and calls and texts by the other team members we're very supportive.

Richard F.

00:28 31 Oct 24

The care and passion of the nurses and caregivers exceeded our expectations, we were so conformed by their care

Samantha S.

19:18 04 Oct 24

The team at Golden Rule were very caring and kind to my father. They were also extremely accommodating and listened with empathy to all of the requests we made. They communicated easily and readily with us and showed up over and beyond the required number of visits if additional help was needed. I would definitely refer others to Golden Rule and would use them again in future.Shamille, Liz, Minnie, Vivian, Barbara, Reggie, and the whole team did excellent work in a very difficult job.

Machlie B.

14:07 13 Sep 24

Honestly…. There aren’t enough words😭 My heart is so full! My mother in law had a very short battle with pancreatic cancer. She was diagnosed July 18th and passed September 7th! When i realized that treatment would’ve done more harm than good we decided that hospice care at home would be the best decision for her. Tim, Nicole, Shamika, Dionne, Trayonna, & Alexander there aren’t enough words for you guys!!!!!!!!! If i could give you the world I would because YOU guys deserve everything amazing God has reserved for you! We love you IMMENSELY!!!!!! God Bless you ALL always.!!!!

Natasha G.

00:21 04 Sep 24

Golden Rule was the right choice for my mother's home hospice care. From intake through to her passing, the team was very compassionate, knowledgeable, extremely patient, and understanding. Minnie, the nursing aide and Shamille, my mom's nurse, were exceptional and went above and beyond in caring for my mom. They ensured her comfort, cleanliness, peace, and dignity in her final days, and treated our family as an extension of their own. This was an extremely difficult time for me trying to balance being a daughter wanting to make the most of the final time spent with her mom, making the right choices to ensure great care, and handling everyday life responsibilities. Inasmuch as one can be prepared for the inevitable and handling death as a natural part of life, I felt that Golden Rule did their very best to try to support us and to ease the anguish, uncertainties, and ambivalence felt during such a challenging time. I would recommend Golden Rule to others who want home hospice care to feel personal and the humanity of their loved one to be recognized and valued.

JTuan S.

15:48 23 Jul 24

Amazing staff...my mother's (Linda Sloan) team was awesome.Staff members not on her team even pitched in.They will go the mile and beyond to ensure quality care and services. This is Not just a job for Golden Rule...they really become a part of the family.❤️❤️❤️

S “Ms. Make It Happen” M.

20:15 19 Jul 24

There are simply not enough words to express how wonderful Golden Rule Hospice was during my Mother’s illness. From the very start, when meeting our intake consultant, Keith Ashley, the compassion and warmth exuded was so timely and welcomed. At every stage of the experience there was courtesy, patience, thoughtfulness and proactivity. It made a very difficult life event so much more manageable having this remarkable team involve. THANK YOU KEITH, WHITNEY, MALLORY, EBONY, LISA GLYNN (incredible leadership), and the outstanding comfort care team. Thank you. Thank you. Thank you.

Natalie J.

14:55 24 Jun 24

Wonderful hospice and palliative care! Such caring and compassionate individuals. Highly recommend! :)

Jane L.

13:43 14 Jun 24

Golden Rule Hospice went above and beyond taking care of my 93 year old aunt. From the very beginning when her nurse, Penny, walked into her room I knew I had selected the right hospice company for my aunt. Penny was so compassionate and caring when she came to check on my aunt several times a week. If anything came up, I could call and she would take care of it immediately. I know Penny was there for my aunt but she was also there for me. She would send me texts with encouraging words or scripture or just sometimes just to check on me.Another person that played a key roll in my aunts comfort was her CNA, Ebony. The first day I met her, I once again knew that I had chosen the right hospice company. She was so sweet and kind to my aunt and treated her with the upmost respect. She was a beautiful person inside and out. She came three times a week to help my aunt with her ADL's and my aunt always looked forward to her visits.I am so grateful for these two amazing women along with Stanley, her Chaplin. The entire team is wonderful and was a blessing to me with all of their support and guidance. I would highly recommend Golden Rule and feel so very fortunate that I found them.

Ebony H.

22:57 07 Jun 24

Adam

16:44 14 May 24

Golden Rule hospice nurses are the best in the biz. Very professional and courteous. They answered all our questions and helped keep my late uncle Lewis very comfortable in his final days. God bless them all.

John S.

16:41 14 May 24

Leslie S.

18:53 01 May 24

This Company has excellent care givers…I’m also a caregiver and Mrs.Vivin R. services one of my Clients Ms.Broome and she’s Is one of The Best she's Very compassionate and very Well trained and I would Definitely recommend her and this Company to anyone in need of assistance ❤️❤️❤️

Hattie L.

02:03 01 May 24

The care Shamille and Ms. Minnie gave my mom was most amazing! The level of professionalism and concern was so comforting to our family. We were so relieved to know that this company provided such service that was above and beyond any expectations. Thank you Shamille and Ms. Minnie for walking us through this difficult time for our family. You made the experience easier to accept and became a part of our family. Anytime we needed meds, there was a question or concern, supplies, you were right there and didn’t hesitate to assist. Thank you Golden Rule for setting the bar so high and exceeding expectations! We are grateful to your entire team and their contributions to the care of our mom! God bless you all!

Lynn O.

15:48 16 Apr 24

My wife has already posted ,but I wanted to also. Vivian & Reggie have been great. They are very good to work with and they care.They explain everything to the family. We consider them friends

J C.

20:39 15 Apr 24

Ms. Vivian and Nurse Reggie have been taking excellent care of my 104 year old Mom! Golden Rule Hospice has the nicest staff! Everyone has been just great! If other healthcare professionals would emulate their example, we'd have a much more humane healthcare system.

Diane H.

00:52 15 Apr 24

What an amazing experience with Golden Rule Hospice! From the very start, nothing but caring and knowledge people from the staff. Our nurse Lisa and her assistant Kia have given my dad and mom outstanding care! We couldn’t have done this without them! Very attentive, professional, and truly love my parents. They have both touched my parents lives and well as me and my family. I would highly recommend them!

Lynn C.

14:59 10 Apr 24

I would just like to say a profound and heartfelt Thank You to our family’s caregiving team at Golden Rule Hospice. All the nurses, Reggie, Diana, Opal, and others; CNAs Minnie and Vivian; Social Worker Liz; the Chaplain, office workers, and everyone else I have not mentioned - you held us up when we needed it and gave Mark an easy passing with your excellent care.

Brenda B.

17:53 08 Apr 24

I would like to shine a bright light on two very excellent caretakers. Nurse Reggie Cook R.N and Vivian Robinson C.N.A. They both are hard workers with the love and compassion given to my private client Mrs. Linda Creekmore. Both are very knowledgeable in their nursing skills. My days are much better once they arrive! Thank youBrenda G. Brown

Deanna P.

17:00 02 Apr 24

Vivian R. Is a treasure. The kindness and care she showed my mother, Ellie Pope, brought comfort to our entire family. She showered mom with beautiful jewelry and always ensured that Mom was well dressed and well accessorized! She was incredibly helpful and very specific about things I could do to help my mom. V Vivian worked so well with our other caregiver and we truly miss her. Unfortunately mom was dismissed from Golden Rule Hospice due to Medicare qualification issues. Thankfully, she still works here at Montclair and is able to visit with mom. As Mom said, I really like her.

Angie B.

18:06 01 Apr 24

Vivian R has been working with my mom, Mrs Boland, for a few months. Vivian is so sweet and patient with my mom who struggles with her memory. Vivian has been a wonderful addition to my mom’s caregiving team and we are thankful for her.

Rod U.

14:36 28 Mar 24

They serve according to the definition of the name of the company “Treating others the way you want to be treated “. The CNA Vivian R does an excellent job with my father David R and his nurse Reggie they are very kind and knowledgeable thank you Golden Rule!!!

Sandra L T.

20:19 19 Mar 24

My Mother is 89 years old. Reggie and Vivian are the best! Reggie connects with my mother Bernice in a special way. He's helpful and personable. He helps me with her medications and addresses any concerns in a timely manner. Vivian is an awesome person who brightenes my mothers day by gently caring for her and seeing about her welfare. Thanks Golden Rule for sending out caretakers who actually care!

Terry W.

18:07 31 Jan 24

We had an incredible experience with Golden Rule! They took care of my dad, Joe Spinks, in Montclair. So many good employees but in particular- Reggie and Vivian R. were exceptional! Always so compassionate, professional and caring. They made our difficult journey much more bearable! Vivian kept my daddy clean and bathed him with love and humor. Reggie communicated with us so honestly and compassionately! You are so lucky to have them! We appreciate all those at Golden Rule who assisted us until my dad’s passing. Thank you for such kindness.Terry Waterman

Cathy C.

15:53 22 Jan 24

I will never have the words to properly express how amazing Golden Rule Hospice was taking care of my Dad. Chris and Andre, as well as the entire staff at Golden Rule were perfectly amazing. I had used 4 other agencies before I found Golden Rule. Wish I had found them FIRST.

sharon S.

14:45 29 Dec 23

Golden Rule Hospice is an amazing group of people. They cared, not only for my 95 year old Father, but our whole family. The entire team is wonderful and I cannot say enough good things about them but I need to give a special shout out to a few people. Ebony, who saw my Dad 3 days a week brought such joy, smiles, laughter and light during difficult days. We all looked forward to her visits and she shared her love with all of us. Harlee, his nurse, has such a kind and loving spirit. Her ability to effectively communicate and take the time to discuss options and the best path for Dad was a blessing. Stanley, the Chaplin who saw my Dad, made such a positive impact on our family, he officiated my Dad’s memorial service. They provided support, comfort, a shoulder to cry on and guidance as we navigated saying goodbye to the best man I have ever known. Their support did not end with my Dad’s passing. Weeks later they still call and text to check in to see how we are holding up. There are so many more people behind the scenes that we did not see regularly but whose support and guidance was invaluable. I have never encountered a business who employs such an extraordinary group of people. We were so very lucky to have found them.

Whitney C.

20:02 26 Nov 23

Lisa was the absolute best during such a tragic time. She went above and beyond to make sure my stepmom was comfortable and taken care of. She is caring, loving, knowledgeable and the gem we needed. Thank you Lisa for everything you did for my family.

M Z

18:35 16 Nov 23

My experiences with Samara, Brian Baker, Shamille, and Nicole have all been truly amazing. I can already tell they are a caring team and will take good care of your loved ones

Nicole W.

13:54 15 Nov 23

I want to give a huge shout out to the wonderful nurses that work for Golden Rule Chris, Sunday, Ebony and Andre!!! Y'all are so AMAZING!!! Thank you for all you do ALWAYS!!! I also want to give a special shout out to Brandi if you know her you know that she's Top Tier, top notch she's the BEST! Y'all rock!!

Andreane A.

16:43 15 Sep 23

Golden Rule Hospice has been such a blessing to my family. I will be eternally grateful to Vivian Robinson for the exceptional care she has given my 95 year old father and my 93 year old mother. Vivian is a skilled professional who is warm, caring , nurturing and compassionate but most importantly, my parents love her.

Judy J.

03:20 31 Jul 23

Golden Rule is AMAZING! From the first phone call to Bobbi Love, we knew Golden Rule was the right choice for our Mama. Little did we know how awesome Penny Crews and her team would be. What a blessing! Penny became our family. She was so sweet to Mama and would sit and hold Mama’s hand and discuss anything Mama was feeling - from medicines to fears and everything in between. Charlotte was so precious giving Mama her bath and fixing her hair- Mamas favorite thing. Mama loved singing hymns with Regina. Sunday would be our nurse on the weekends and after hours- and what a treasure he was. Mama was in Penny’s (Golden Rule) care for about 6 months until she passed away. Penny came to her visitation. There are no words to describe how much Golden Rule, Penny Crews and her team meant (and still mean) to us and what a positive affect they had on the end of my Precious Mama’s life and on our family. Thank you SOOO MUCH!

Laura S.

12:32 23 Jul 23

Every step of the way, everyone has been so nice and caring. They have treated my Dad with exceptional care. Very grateful to have this care for him.

Akil H.

16:41 12 Jul 23

Vivian Robinson, is my grandfather’s caregiver @Montclair and has been providing excellent care. Per his report, “She has been providing excellent care in all hygiene, feeding, and ADL care on a daily basis. She has been a great people person and has communicated with me in a way that has made me feel cared for and supported.”

Video W.

03:13 01 Jul 23

Excellent experience in our time of need and on very short notice. Unbelievable attention to detail and follow-up was shown by their sincere, experienced and dedicated professionals. Every representative of this organization expressed concern for our well being. Highly recommend this organization to anyone needing this type of assistance.

Erskine H.

17:37 14 Jun 23

Vivian Robinson is my father's caregiver and she is amazing. His health has improved dramatically since she has been working with him.

Tara S.

01:03 12 Apr 23

We had a wonderful experience with Golden Rule Hospice. I can't say enough wonderful things about our nurse, Meghan Moore. She was extremely attentive, caring, and responsive during our time with Golden Rule. She made sure our transition off of hospice was incredibly smooth as well, along with the office staff. She is a true gem and I highly recommend GR.

Heather L.

02:45 02 Mar 23

Samara is dedicated caring and loving hospice aide. I notice she goes above and beyond for her patients, they are lucky to have her! She is a good asset to her Company. Good Job Samara! Good Job Golden Rule Hospice!!!

Aisha M.

23:42 01 Mar 23

Samara is so great with patients makes them feel part of her family. She is the best ever!! We absolutely adore here!

Cindy M.

23:38 01 Mar 23

We had a wonderful experience with Golden Rule Hospice throughout my dad’s illness and especially in his last difficult days. Vivian R was top -rate - a consistent, loving presence for dad and for my sister and I. From the nursing staff, social worker, amd chaplain staff, Golden Rule made this tough time a little easier.

Mary S.

23:29 01 Mar 23

Golden Rule Hospice was by our side during the most difficult time near my fathers end of life. I live out of town and they kept me constantly updated about his condition and made sure I made it to see him before his transition. Vivian Robinson was compassionate and caring when my family needed it the most. The professional and caring staff at Golden Rule are angels on earth.

aleiah H.

22:33 01 Mar 23

Shout out to Chandra Anderson for being a awesome hard worker . She’s very sweet and caring with her patients.

shinel B.

22:00 01 Mar 23

The hospice Aide Samara Whynn is caring, attentive and very compassionate, great at problem solving and makes everyone comfortable around her.

helen J.

21:26 01 Mar 23

Shamille R. is a pleasure to work with! She is competent with everything she does for me and answers my questions clearly.Helen J.

Regina D.

18:35 01 Mar 23

We wanted to express our heartfelt thanks to Minnie Baker. Thank you for taking great care of Richard Tucker, Jr. during his in-home hospice care and last days of his transition. You are incredibly kind, compassionate, hard worker and professional person of whom Golden Rule Hospice should be proud. We highly recommend her because she care about her patients and their well-being.Thank you,Mrs. Barbara Tucker and Family

Bill A.

16:51 01 Mar 23

Minnie comes every MWF and is an extremely hard working and delightful nurse. I am very thankful for Golden Rule and Minnie!

Alexis H.

15:43 01 Mar 23

The CNA Chandra Anderson is an outstanding worker. She takes pride in her work while working with her patients making sure they are well treated and taken care of

Tashena J.

20:37 28 Feb 23

Samara is a great addition to Golden Rule Hospice, she’s compassionate, dedicated, and patient. Thanks for all you do, Samara and continue to effortlessly brighten the day of the families you interact with.

Connie E.

16:08 24 Feb 23

The entire Hospice team was absolutely wonder in how they cared for my friend, Miss Elaine J. Her Hospice caregiver, Vivian R. was very caring and compassionate as she came in to bathe and dress her. Vivian always took her time and never rushed to complete her tasks, even going beyond what was expected.

Anita B.

14:45 24 Feb 23

I am a staff member at Atria North Point. I am writing this message for Ms. Ernest Reyon because it’s hard for her to type on the phone. She has appreciated the Excellent Care V. Robinson has provided. Resident mentioned “ I Love her personality and wit. And she makes me laugh. The conversation we have, are wonderful! I also love my nurse Penny. She makes sure I have everything I need.” Thank you Golden Rule!

blackberrymo11

13:34 24 Feb 23

V. Robinson. Is the hospice aide at Phoenix at Milton she takes good care of her residents. They look good and smell good she is amazing. The whole team is great. Golden Rule Hospice is at the top of my list.

Dwayne H

20:44 23 Feb 23

Thank You! It's hard to put into words the care that Nurse Vivian R. and the members of the hospice team provide each and every day. The professional care, service and human side of Vivian's R. work was demonstrated on multiple levels. It is without a doubt that the latter months of care for JG was more than one could have expected. I am thankful for your work as well as the staff that provides care daily to their patients and the family members - Thank You.

Deedee T.

17:57 23 Feb 23

James M.

21:16 22 Feb 23

Vivian Robinson has been assisting my uncle Rodger for a while now. I get updates after each visit. Everyone at Golden Rule Hospice has been very helpful, from getting started, to the regular ongoing care my uncle is receiving today. I would highly recommend them to anyone.

Diana R.

19:06 22 Feb 23

Would like express that Vivian Robinson Hospice Aide gave excellent care to my residents here at Golden Rose Pch!! Thanks to Golden Rule Hospice for sending Vivian!!

April C.

16:32 22 Feb 23

The hospice CNA Samara Flynn, is a great assistant and asset to Golden rule hospice. She is very cordial and has a great memory. 👍🏽, i would recommend Samara to any parient of mines.

Tamia J.

15:13 22 Feb 23

Samara Flynn is one of the best hospice aids I have worked with . She has great communication and is very reliable. Keep up the good work.

Tuesday D.

13:55 22 Feb 23

Samara is so wonderful l, she’s such a sweetheart, Thank you for all you do.

Tascia C.

20:52 21 Feb 23

Samara is absolutely lovely. She is so professional and caring!! I recommend this hospice for your family needs. 10/10

Diamond D.

13:03 21 Feb 23

Samara is the Most wonderful hospice caregiver with excellent customer service. She’s on time to her assignment, and her clients can depend on her. She takes really good care of her clients as well with the way she gets them ready for the day. She also has a good caregiver/client relationship, with her care she provides safety. Any patient or client will be happy to have her assistance.

Daija S.

14:14 20 Feb 23

Samara is a very diligent worker, easygoing and very helpful

Gerald D.

22:51 17 Feb 23

Samara Flynn has visited me for bathing and personal hygiene purposes for about rwo and a half months. I am very well pleased with her promp, efficient and courteous service. I would recommend her to anyone who needs her attention.Gerald Davis

Kristy G.

18:56 17 Feb 23

Absolutely love them. Especially Penny and Marion. They are so sweet and good to my mom.

Brian Q.

02:59 17 Feb 23

Aside from some hiccups initially with delivery of equipment the service was good. Vivian our CNA was great and more importantly my mother liked her. Meghan was also great.

Stefanie B.

02:43 17 Feb 23

Samara is my father's CNA and she is perfect. Always cheerful and my father loves her. Everyone I deal with at Golden Rule is awesome. Thanks Samara!

ROBERT S.

21:12 16 Feb 23

We used Golden Rule Hospice for over a year while my Mom met the eligibility requirements for hospice care…… i can truly say Golden Rule is a phenomenal organization with tremendous caregivers. The entire hospice team assigned to our Mom, in particular her primary care nurse, Penny, were extremely competent professionals and very compassionate in their approach to caring for her. Penny provided us with an update on Mom after every visit and she became like a family member to us. I highly recommend Golden Rule Hospice and have absolutely no reservations in doing so.

Curtis W.

17:24 16 Feb 23

Vivian R, CNA, has been providing valuable care for my wife for over 6 months and is an great example of service and dedication to the patient. My wife is in the later stage of dementia and cannot communicate. Vivian works well with the independent caregivers to coordinate to provide a high level of care. She has a very pleasant personality and keeps me informed following each visit.Vivian and Chris the Golden Rule nurse work well as a team and exceed my expectations when i was deciding on a hospice company. Golden Rule is a great choice and everyone on their team has been exemplary.

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