You want predictable, goal-concordant care for patients with advancing illness without losing continuity or overwhelming your clinic after hours. A strong hospice partnership makes that possible.

This guide outlines how collaboration works in Alpharetta, North Fulton, and surrounding Metro Atlanta communities, so you can refer confidently and stay connected to your patients.

How Early Hospice Referral by Physician Helps

Early hospice involvement supports symptom control, reduces unplanned utilization, and gives families a clear plan for nights and weekends. For your practice, it means fewer crisis calls, less moral distress, and more time for the visits only you can deliver.

Our team at Golden Rule Hospice functions as an extension of yours: reinforcing your goals, updating you promptly, and managing after-hours escalations with a clear protocol.

Shared-Care Model: Physicians Stay in the Loop

Hospice is not a handoff; it is shared care.

Your role remains central. You can continue as attending or designate the hospice physician; either way, we loop you in on changes, orders, and goals-of-care updates.
Communication you can count on. Expect concise progress notes, medication changes, and significant-event updates. We align documentation with your preferences (fax, secure email, or EMR bridge where available).
Care plan transparency. You receive the initial plan of care and subsequent updates at each review cycle, plus immediate contact for any acute change.

First 72 Hours: What to Expect After You Refer

A clear early rhythm builds trust with your patients and your team.

Day 0-1: Intake and Stabilization
- We confirm eligibility, review meds, capture goals, and begin symptom relief immediately.
- We arrange equipment (e.g., hospital bed, oxygen) and deliver a comfort-medication kit when appropriate.
- You receive a brief admission summary with baseline symptoms and first-line plans.
Day 2-3: Team Alignment and Routines
- Nurse, social worker, aide, and chaplain introduce roles.
- Aide schedule begins for personal care support; caregiver education starts (e.g., safe mobility, breakthrough symptom plans).
- We send you medication reconciliation and any request for order clarifications.
Day 3-5: Fine-Tuning and Contingency Planning
- We adjust medications to balance alertness and comfort.
- We provide a written “what-if” guide for caregivers (pain flares, dyspnea, anxiety, fever).
- You receive a concise progress update and next review date.

When to Refer to Hospice in Fulton County

Consider a hospice consult when you observe one or more of the following:

Two or more ED visits or hospitalizations in the last 90 days for the same progressive condition.
Functional decline: more time in bed or chair, new dependence in two or more ADLs.
Weight loss, dysphagia, or recurrent infections despite appropriate disease-directed care.
A patient or family prioritizing time at home and comfort over additional hospital-based interventions.

When in doubt, refer for information only. We can track, support, and coordinate with you until eligibility is clear. Discover eligibility and patient readiness when it comes to hospice in our guide: Hospice Eligibility vs Patient Readiness.

Eligibility Triggers by Condition

These prompts help you identify patients who benefit from hospice evaluation. Use clinical judgment; call us if you’re unsure, we’ll help you think it through.

Dementia: FAST stage 7; weight loss, recurrent infections, limited verbal ability, total dependence in ADLs.
Heart disease (CHF, ischemic): Frequent hospitalizations or ED visits, refractory symptoms at rest, hypotension limiting guideline-directed therapy, progressive renal dysfunction.
Pulmonary disease (COPD, ILD): Dyspnea at rest or minimal exertion despite optimal therapy, unintentional weight loss, home oxygen escalation, frequent steroid bursts or infections.
Cancer: Progressive, treatment-refractory disease; ECOG 3–4; declining functional status; symptom burden out of proportion to benefit from further disease-directed therapy.
Neurologic disease (ALS, Parkinson’s, stroke): Progressive dysphagia, recurrent aspiration or infections, weight loss, inability to perform ADLs without assistance.

If you’re on the fence, a no-obligation information visit can help set expectations while we track function and symptoms over time.

The Five Levels of Support We Provide

Medicare defines four levels of hospice care; we provide all four and add Transitional Care to smooth starts and changes.

Routine home care: Most patients, regular RN, aide, social work, chaplain visits at home or in a senior community.
Continuous home care: Short-term, intensive nursing at home for symptom crises to avoid the hospital when appropriate.
General inpatient care: Short-term inpatient management if symptoms cannot be controlled at home.
Respite care: Brief inpatient stays to give caregivers relief.
Transitional Care (our program): Additional touchpoints and coordination during admission and status changes to prevent gaps.

These flexible levels let us match intensity to need, then step down as stability returns. (Medicare’s four levels are standardized nationally)

What We Handle vs. What You Keep

We Handle:

24/7 triage and urgent symptom visits.
Comfort-focused medications related to the terminal diagnosis (procurement, titration, teaching).
DME delivery and setup (hospital bed, oxygen, commode, wheelchair).
Caregiver education, psychosocial and spiritual support, and bereavement services.
Coordination with facilities (assisted living, memory care, SNF) and home health where applicable.

You Keep:

Oversight if you choose to remain attending.
Non-hospice-related conditions and scripts not tied to the terminal diagnosis, as appropriate.
Specialty input on disease-specific nuances; we welcome your preferences for thresholds and algorithms.

Documentation Checklist to Speed Referrals

Having these on hand often prevents delays:

Most recent H&P and problem list.
Last two months of progress notes (helpful for documenting decline).
Pertinent labs/imaging that inform prognosis or symptom burden.
Medication list with recent changes and intolerances.
Contact info for POA/healthcare proxy and preferred pharmacy.
Any advanced directives or POLST forms, if available.

Not sure whether the chart tells the full story? A quick call to (470) 395-6567 or online visit gets you a same-day consult to review red flags and functional decline.

After-Hours, Weekends, and Holidays: No Loose Ends

Nighttime dyspnea, agitation, fever, and uncontrolled pain are predictable stress points. Our protocol includes:

24/7 RN triage with nurse-to-nurse escalation criteria.
In-person crisis visits when home measures are insufficient.
Comfort kit guidance and on-call pharmacy coordination.
Clear guidance for when inpatient care is the safest next step.

Your on-call burden is lighter, and your patients avoid defaulting to the ED for symptom spikes.

Practical Ways We Reduce Friction for Your Clinic

Single-call referral. One number for consults and admissions: (470) 395-6567.
Fast equipment turnaround. Local vendors and established pathways across North Fulton speed delivery.
Concise updates. Bullet summaries, med changes highlighted, next steps specified.
Proactive caregiver teaching. We script what to do for the top five likely symptom changes to prevent panic calls to your office.
Community ties. Familiarity with Alpharetta hospitals, senior communities, and faith partners helps us solve problems quickly.

How to Refer

Call (470) 395-6567 for a curbside consult or direct admission request.
Send recent notes, med list, and contacts via secure fax or EMR.
Set the expectation with the patient/family using one sentence: “The hospice nurse will visit within 24 hours to start comfort measures and set up equipment.”
We will confirm with you once admitted and send the initial plan of care.

Coverage and Costs: What Patients Need to Hear

Medicare’s hospice benefit covers interdisciplinary care, medications and equipment related to the terminal diagnosis, and 24/7 support. There may be small coinsurance for respite care. Patients can revoke hospice if goals change and may be re-certified if they remain eligible. Sharing these points reduces fear and helps families say “yes” sooner.

Get Local Hospice Partnership Today

Partner with a trusted hospice provider in Alpharetta for timely referrals and responsive shared care. Call (470) 395-6567 today so your patients have comfort, clarity, and continuity, and your practice has a reliable partner after hours.

We serve patients where they live: homes, assisted living, and memory care communities across Alpharetta, North Fulton, and nearby Metro Atlanta counties. You’ll get a team that treats your patients and staff like neighbors, keeps you informed, and shows up when it matters.

Hospice is specialized care for people with a serious illness who prefer comfort and quality of life. Hospice eligibility is a clinical and regulatory decision. Patient readiness is a human decision that involves insight, preferences, and caregiver capacity.

Separating eligibility from readiness helps Clinicians refer earlier, document with confidence, and choose the right level of care for patients in Fulton County and Alpharetta, Georgia. This guide explains the difference in plain terms and gives you practical tools you can use today.

Why This Distinction Matters for Your Patients

Families in Metro Atlanta often meet criteria for hospice long before they feel prepared to enroll. You can acknowledge both truths at once. You determine that a patient is eligible based on prognosis and objective indicators. You support readiness through conversations, caregiver assessments, and practical planning. Doing both helps your patients avoid crisis admissions in Fulton County hospitals and allows more time at home in Alpharetta and nearby communities.

What Hospice Eligibility Means

Eligibility answers a narrow question. Can this patient receive the hospice benefit now based on a reasonable expectation of six months or less if the disease runs its normal course, supported by documentation and physician certification.

Document the following every time:

Primary diagnosis and trajectory that support a six-month prognosis using objective markers aligned with accepted indicators for the condition.
Functional decline using PPS or KPS, recent weight loss, decreased oral intake, falls, infections, or emergency visits.
Related comorbidities that accelerate decline and affect symptom control.
Two-step certification by the attending or hospice physician, followed by an individualized plan of care.

If your patient resides in Alpharetta or elsewhere in Fulton County, note living situation, travel burden, and access to caregivers. This supports level-of-care planning once the patient elects hospice.

Patient Readiness Meaning

Readiness is broader. It reflects whether the patient and care network understand the illness, agree with comfort-focused goals, and can safely participate in hospice care today.

Readiness points to evaluate:

Prognostic understanding and goals: Does the patient understand the likely course and prefer comfort, time at home, and less burdensome care.
Caregiver capacity: Who provides day-to-day help in the home, who is backup, and what skills or education are needed.
Symptom burden and safety: Are pain, dyspnea, agitation, or delirium manageable at home, or is a short general inpatient stay appropriate to stabilize symptoms.
Cultural and spiritual preferences: What rituals, language needs, or faith traditions should guide the plan.

Practical Steps for Fulton County Clinicians

Screen for Likely Eligibility Early. Review PPS or KPS trends, unplanned hospital or ED use, infections, falls, and weight loss. Capture objective data in your note. If uncertain, request an informational consult to confirm criteria and fill gaps in documentation.
Start Readiness Conversations Before a Crisis.

Use simple, direct language and check understanding.
- “Given how your illness is changing, would focusing on comfort and time at home fit what matters most to you.”
- “Here is how hospice works in our area, including medications, equipment, and 24-hour support.”
  
  Offer a no-obligation informational visit. Many Fulton County families appreciate meeting the team in the home in Alpharetta or by phone first. To help families take the next step, read our guide, How to Start Hospice Care in Alpharetta, which explains who to call, what to prepare, and what to expect.
Assess Caregiver Capacity and Home Resources. Identify the primary and backup caregivers, transportation, work schedules, and home layout. Screen for burden and training needs, such as medication administration, oxygen use, or safe transfers. When capacity is limited, plan for short-term general inpatient care or continuous home care to stabilize symptoms, then transition to routine home care.
Match the Initial Levels of Care on Day One. Choose the least intensive level that safely meets needs, with clear triggers to escalate.
- Routine Home Care: Symptoms are controlled with intermittent nursing, social work, chaplaincy, and aide support.
- Continuous Home Care: Time-limited skilled nursing for acute symptom crises at home.
- General Inpatient Care: Facility-based care for uncontrolled symptoms that cannot be managed at home.
- Inpatient Respite: Short stay to support caregiver relief.
  
  Learn more about the four Medicare-covered levels of hospice care and our Transitional Care pathway.
Document Eligibility vs Readiness.
- Eligibility section: prognosis rationale tied to objective markers, functional scales, comorbidities, and why a six-month expectancy is reasonable.
- Readiness section: goals of care, informed consent elements, caregiver assessment, education provided, preferred location of care, and the initial level of care with a safety plan.

Conversation Prompts You Can Use Immediately

“If we could make your days more comfortable at home in Alpharetta, what would that look like?”
“Who is with you most days, who helps at night, and who can fill in when that person works.”
“If your pain worsens, would a short stay for intensive symptom management feel acceptable, then a return home when comfortable.”

Quick Tools for Objective and Compassionate Practice

PPS or KPS: Record current scores and trends, add a brief interpretation linked to the prognosis statement.
Diagnosis quick checks: Keep short references for dementia, heart failure, COPD, cancer, stroke, or ALS that reflect widely used indicators.
Caregiver readiness checklist: Primary and backup names, tasks they can do now, training needed, barriers, and a plan for after-hours support.
Plan-of-care starter set: Pain and dyspnea plans, equipment list, after-hours escalation instructions, and criteria for CHC or GIP.

Common Pitfalls in Metro Atlanta and How to Avoid Them

Waiting for full readiness before referring: Refer when clinical criteria are met. Use informational visits to build readiness while you continue disease-directed care.
Vague prognosis notes: Tie functional scales and recent events to the six-month expectancy. Quote objective data.
Unclear starting level of care: Justify routine home care versus CHC or GIP based on symptoms and caregiver capacity. State triggers for escalation.
Missed caregiver education: Record who attended, what you taught, teach-back confirmation, and key preferences.

How Golden Rule Hospice Supports Patients in Alpharetta

You can refer for an informational visit or formal admission. Our team provides:

Same-day or next-day informational visits in Fulton County, including Alpharetta and neighboring communities, to build insight and readiness.
Eligibility review with clear, indicator-based documentation, including PPS or KPS and disease-specific markers.
Matching to the correct Medicare-covered level of care, with a clear path to escalate if symptoms change.
An exclusive Transitional Care pathway that eases patients and families into hospice when timing and preferences call for a gentler start.

Discuss a Case with Us in Alpharetta

Call (470) 395-6567 to inquire about a case or request an informational visit now. A hospice nurse can speak with you or the family, review indicators, and suggest the safest starting level of care. Golden Rule Hospice supports patients and families throughout Fulton County, including Alpharetta, Roswell, Sandy Springs, Johns Creek, and surrounding communities.

James M.

17:32 20 Jan 26

Took care of my mother for about 11 months. Outstanding people!

Kathy K.

21:07 26 Dec 25

My sister was dying from metastatic breast cancer at the young age of 71. I moved her into my house to care for her when no treatment was helping and hospice was recommended. I chose Golden Rule and I’m so glad I did. From the very first visit until the time she passed, every person from Golden Rule who helped me was kind, caring and compassionate…..not only for my sister but also for my family. These people are truly special and I am forever grateful. I would like to personally thank our nurse Dawn, Karissa who bathed my sister with such care. These two felt like part of our family. Also Heather the social worker and Brooks the Chaplain were a great help. I would highly recommend Golden Rule for anyone looking into hospice care for a loved one.

Nicole W.

23:37 18 Dec 25

I want to give a shout out to Chris Hill & Mr. Sunday!! They need to get employee of the year they both go above and beyond always for us here at The Phoenix at Lake Lanier. Chris & Sunday are Highly favored and always recommended. I will always recommend 100% the best choice for any family as long as these two are with the company, yall will be at the very TOP. Both of these nurses are very big assets to Golden Rule. Keep up the great work guys!!!

A H.

11:45 30 Nov 25

Everyone on the Golden Rule Hospice team was amazing. For the 90 days our mother was receiving hospice home care, their team members’ communication was excellent. Whether by phone call or text, they always gave us an estimated arrival time and asked if there were any supplies needed so they could make sure they had them on hand. Then there’s the fact that every nurse and CNA was so authentically caring, patient, and willing to answer questions. The nurses would follow up with a summary of their visit, either by text or a phone call—they were very thorough, which helped up keep family updated. In addition to the team that made the visits, there were the weekly check-in calls from volunteers at Golden Rule—I don’t know any other company that does that! Needless to say, we were beyond impressed with their all-around level of professionalism. The family and our mom adored each and every team member, and we’re so grateful for their service in caring for our mom during her final days. We highly recommend this team!

Laura M.

20:23 28 Nov 25

I don’t even know where to begin with my review of Golden Rule Hospice. Every single employee I interacted with was kind, caring, and genuinely compassionate. From Chris, the nurse who cared for my sister, to Whitney, our social worker, and all the other staff who supported us—they were simply amazing.As my sister’s health POA, navigating everything from out of state was difficult, but Chris was incredibly thoughtful. He kept me updated after every visit, letting me know how my sister was doing and gently advising me when it was time for our family to gather. I’m so grateful for that. Because of his guidance, I was able to be at my sister’s bedside before she passed, holding her hand as she crossed over.If you find yourself in the position of choosing hospice care, I can wholeheartedly say that Golden Rule Hospice was truly angel-sent.

Cheryl K.

17:08 19 Nov 25

Ms. Minnie Baker has been taking care of my brother while he's in hospice, and I just want to say how much I appreciate her kindness and patience. She's really dedicated and always makes sure he's comfortable and well cared for. I’d definitely recommend her to anyone needing compassionate and dependable hospice care. Thanks so much, Ms. Minnie, for all your amazing support and kindness, it means a lot to us during this tough time.

Nina P

16:44 16 Nov 25

We recently had the privilege of working with a hospice CNA for my mom, Minnie Baker. From the very beginning, Ms. Minnie with Golden Rule has gone above and beyond in every aspect of my mother’s care. She is genuinely kind, patient, and deeply compassionate. Her ability to understand both the patient’s and the family’s needs has brought us so much comfort during this difficult time.As my mom’s CNA, Ms. Minnie communicated clearly, listened with care, and consistently checked in to make sure my mom felt supported and respected. She approaches her work with true selflessness and a calm, reassuring presence that has made all the difference. We are incredibly grateful for her dedication, professionalism, and heartfelt compassion.If you have an opportunity to utilize Golden Rule, I highly recommend requesting Ms. Minnie for your loved one.

Vertis C.

19:26 15 Nov 25

my father has been in hospice care since May and father leaving circle of hope and putting him in golden rules care his counselor elizabeth wicks nurse shamille relf and CNA Ms Minnie have always answered my calls when I needed them. I thank God for them each day. if anyone is looking for hospice care for there loved ones I highly recommened golden rule hospice.

Orbelina S.

16:09 15 Nov 25

I must give Golden Rule five stars. Primarily because of Ms. Minnie Baker and her genuine care for our Mom. Ms. Minnie was personable and professional. She took extra care in making sure my Mom was comfortable and well cared for. She is great with communication to our family and very genuine. Ms. Minnie has the patience to handle patients who cannot take care of themselves and also patience to deal with concerned and often time frustrated family members. Thank you so much Ms. Minnie! Golden Rule is blessed to have you on their team and so are we.

Clyde M.

16:16 10 Oct 25

My wife has been receiving care from Golden Rule in Dawsonville for over a month now and they have been extraordinary. A big shout out especially to Penny, her primary nurse, who has gone above and beyond to help her adjust to memory care facility living. From expert help with medications to personal care, Golden Rule has exceeded my expectations. Due largely to their guidance, my wife is adapting positively to her new environment, which has taken an enormous weight off my shoulders as we've transitioned to this new phase of our life.

Scott T.

13:53 08 Oct 25

I have used Golden Rule Hospice to provide hospice care for both of my parents. The staff that was provided did an excellent job of caring for both my mom and dad. They exhibited caring, compassionate, professional skills throughout their time with my parents. Communication was clear and consistent, and the extended staff was very supportive of me and my family. I recommend them to anyone who has a family member in need of hospice care.

Diana J.

17:15 01 Oct 25

Golden Rule Hospice is excellent in every way possible. Everyone there is kind, understanding, caring, ever helpful and truly awesome. Everyone I dealt with, either by phone or in person, they were wonderful. To my mother, they gave her the kind of care that I felt they would have given to their own mothers. They helped me through the most difficult of times, going out of their way to take good care of Mom in every situation, which was such a welcome blessing. They were so good in helping me to give Mom assistance, too, offering good advice to better lift and tend to her needs in the best way possible. I will be forever grateful for the kind assistance of everyone who helped Mom. I would also like to personally thank Stephanie, Sunday, Mallory, Roslyn, Stanley, Whitney, Marissa Blake, from Reskins, who pitched right in to help Mom the one time that she visited, Cathy, and the dear young woman whose name unfortunately escapes me (you were such a help and a joy; my sincere apologies!), who was a wound care specialist for Mom, and a special thanks to dear Cheryl. You are all angels on this earth and made such a difference to my darling mother and myself. God bless you all!

Dan P.

18:05 18 Sep 25

We have been under the care of Golden Rule Hospice for about 10 months for the care of my father who is in Memory Care. The entire staff at Golden Rule has blown us away. They are caring, compassionate and incredibly knowledgeable on this journey we have been thrown into. They are not just going thru the motions, they really care about Dad and we feel they treat him as if he were their own family member. Chris, the hospice nurse is energetic and quick to be proactive with decisions that need to be made on behalf of Dads care. His medical knowledge about dementia and Alzheimer’s is vast. He has guided us thru some tough situations. He obviously has a heart for each of his patients. I have seen him interact with other patients and you can see the love and care pour thru him. Andre our hospice CNA comes in twice a week to bathe, shower, and shave Dad and also gives him loving care. Stanley is the Chaplain and he too is the most loving and kind hearted soul who truly loves serving these wonderful patients. I cannot imagine getting through this without the support of Golden Rule Hospice

Renea M.

01:48 09 Sep 25

My mom has been under the care of Golden Rule for almost 9 mos. She has received great care, but the care from Ms. Vivian has been top-notch, 10 stars if I could. My mom, Ira, loves Ms. Vivian, and Ms. Vivian cares for her as if she were her own mom. Ms. Vivian is passionate, loving, caring, and compassionate. She makes my mom feel special, as if she were her only patient. I give Golden Rule 5 stars because of Ms. Vivian. Ms. Vivian is a true gem.

Stephen M.

14:56 29 Aug 25

My wife recently spent more than 6 weeks in the care of Golden Rule Hospice before passing away on August 10th. I can't say enough about the care and professionalism shown by everyone we came in contact with at Golden Rule. In particular, Vivian and Tyrell were terrific. They not only took great care of Evelyne, but were able to build a trusting relationship with her. Also, a shout out to Mini who filled in at times and was wonderful, too. Thank you all for taking such loving care of my wife in her final days.

Laura T.

15:51 19 Aug 25

I want to say Kathy hazellief is a outstanding CNA she is always on time and always making sure her patients are taking care of we love her at the facility. She is the best we have ever had this lady needs a raise . She is an amazing and excellent person. She is a five star CNA

Kimble G.

17:16 23 Jul 25

My experience with all of these lovely and caring people was beyond exceptional! Our nurse Penny, Minnie, Chaplain Joe, and so many others showed so much compassion as my precious mom was given such excellent care. I never had to worry about someone answering my calls in minutes to medicine getting delivered in record time. I will always have these people as friends and will always carry them in my heart. Excellent service with excellent compassion for their families!

doris Y.

17:31 11 Jul 25

I just want to take a moment to recognize and appreciate the amazing work you do as a CNA. Your dedication, compassion, and hard work never go unnoticed. You have a special way of caring for others—with patience, kindness, and a genuine heart. The way you show up here and give your best to your patients is truly inspiring.Thank you for being such a dependable, loving, and professional caregiver. You make a real difference in people’s lives, and we are so lucky to have you. Keep shining, Trayonna—you were truly made for this!

Isaac

16:45 11 Jul 25

Golden Rule hospice is the best hospice care I have dealt with so far. Trayonna Latin who’s one of the CNA is very professional and passionate about her work. At Expert Care For The Needy, we really appreciate working with Trayonna.

Jayde H.

03:27 26 Jun 25

Great service providers! Trayonna CNA is amazing. She takes good care of my grandmother. My grandmother asks for Trayonna by name, she is really comfortable with her.

Maya D.

15:48 25 Jun 25

Sydney at Golden rule is absolutely wonderful! I truly appreciate her positive attitude and professionalism. She always so helpful and a great asset to your company !

G H.

14:34 21 Jun 25

I have been on service a little over a year and I started out with Trayonna. Changes were made and she was moved, then I moved and got her back. I am so thankful for the care she provides to me weekly. She is gentle yet thorough. Trayonna is awesome all around.

Dana B

13:53 18 Jun 25

Subject: Exceptional Hospice Care Referral for Brandy NP and Trayonna CNAI hope this message finds you well. I wanted to take a moment to share my heartfelt recommendation for Brandy, and Trayonna, , who provided outstanding hospice care for my mother during her journey. Their professionalism, compassion, and dedication truly set them apart.From the very first interaction, Brandy exhibited a profound understanding of my mother’s needs, both medically and emotionally. She took the time to listen and create a personalized care plan that addressed not only the physical aspects of hospice care but also prioritized my mother’s comfort and dignity. Brandy’s exceptional medical expertise was coupled with a warm, reassuring presence that made my family feel supported every step of the way.Trayonna’s role as a CNA was equally remarkable. Her gentle nature and attentiveness significantly enhance my mother's quality of life. Trayonna consistently goes above and beyond, ensuring that my mother is comfortable, engaged, and cared for at home. Her ability to form a genuine connection with my mom provides us all with peace of Subject: Exceptional Hospice Care Referral for Brandy NP and Trayonna CNADear [Recipient's Name],I hope this message finds you well. I wanted to take a moment to share my heartfelt recommendation for Brandy, a Nurse Practitioner (NP), and Trayonna, a Certified Nursing Assistant (CNA), who provided outstanding hospice care for my mother during her journey. Their professionalism, compassion, and dedication truly set them apart.From the very first interaction, Brandy exhibited a profound understanding of my mother’s needs, both medically and emotionally. She took the time to listen and create a personalized care plan that addressed not only the physical aspects of hospice care but also prioritized my mother’s comfort and dignity. Brandy’s exceptional medical expertise was coupled with a warm, reassuring presence that made my family feel supported every step of the way.Trayonna’s role as a CNA was equally remarkable. Her gentle nature and attentiveness significantly enhanced my mother's quality of life. Trayonna consistently went above and beyond, ensuring that my mother was comfortable, engaged, and cared for during her time at home. Her ability to form a genuine connection with my mom provided us all with peace of mind.Having worked with other hospice agencies in the past, I can confidently say that the level of care provided by Brandy and Trayonna is unmatched. While other agencies may offer standard services, this dynamic duo delivers a truly holistic approach that feels personal and compassionate. Their dedication to patient care and their ability to communicate effectively with the family creates an environment that fosters trust and reassurance.If you or your loved ones are in need of exceptional hospice care, I cannot recommend Brandy NP and Trayonna CNA highly enough. Their commitment to excellence in caregiving makes them an invaluable asset to any family facing hospice needs.I would be remiss if I didn't acknowledge the CNAs who stepped in to cover for Trayonna while she was away on vacation.Warm Regards,Dana Butler

Dena D.

13:25 12 Jun 25

When our family decided to put our mother on hospice , it was a hard decision to make . The first day Trayonna Latin C.N.A. came into our home , My mother felt comfortable with her . When Trayonna was on vacation, our mother wasn’t the same until she returned, Trayonna have a warm calm spirit , she treats her as if she is caring for her grandmother. Thank you for all do!!!

Janice E.

17:56 03 Jun 25

I want to thank the Golden Rule Hospice for everything they did for my dad. I have never encountered such kind and wonderful group of people. Especially Chris. He was always attentive, compassionate, and his willingness to respond at any moment in taking care of my dad. You could not have asked for better. He even checked in on my mom after my dad died to see how she was doing. Stanley always brought such joy, peace, and comfort to both my parents when he came by to check on them. He would pray and sing and they would just smile with happiness. Andre would take such good care of my dad in his cleaning and making sure he had his supplies. I really liked how the Golden Rule Hospice care checked in weekly to see that everything was going well. Just can’t say enough about this group and what they meant to our family. So thankful GOD lead us to them.

David R.

12:48 03 Jun 25

We were given Golden Rule Hospice as a useful resource to help with our elderly parents. At first I was hesitant because of the stigma attached to hospice. But once the staff came to our house to talk to us about hospice and how they help it made it easier. When Whitney came to the house to set everything up she was the nicest and most helpful person and was always there for help and support. The nurses that helped our parents were so very compassionate, Penny was amazing and caring to both my mom and dad. She was very supportive and explained everything to us when we had questions. Andre who assisted in showering and shaving our dad was an awesome man that cared about how my dad looked and felt. I can’t say enough positive and positive things about using Golden Rule they became family and are an amazing support for our family in the most difficult time of our lives. I would highly recommend to use them. Great an amazing staff!!!

Sabrina H.

19:43 20 May 25

Vivian has been a true blessing to our family. She is incredibly attentive, consistently goes above and beyond, and has genuinely become like family to us. Her kindness and sincerity shine through in everything she does you can feel that her motivation comes from a deep love for people, both patients and their families. If I could give her 1,000 stars, I absolutely would!Golden Rule Hospice truly lives up to its name treating others the way you'd want to be treated. The entire team has been wonderful, and I want to also recognize Shamille and Elizabeth for their compassion and dedication. I highly recommend Golden Rule Hospice to anyone seeking compassionate care, unwavering support, and peace of mind during such a difficult time. They have truly made a meaningful difference in our lives.

Rachel W.

17:04 12 May 25

We deeply appreciate the love, care, and support given by the Golden Rule staff SYDNEY RICHARDSON. She is A1, we love the energy she gives the hard work she shows!!! *RACHEL*

Janet A.

17:25 06 May 25

Golden Rule has the greatest group of people that I have ever encountered. They took care of my partner till he passed. They took excellent, loving, compassionate care of him. He could not have had a more caring group. Dawn, Stephanie, Stanley, Sunday & Whitney were not only a comfort to him but also his family & myself. If you find the need for this care I would recommend them 100%. Love & prayers to all of them.

Kathy H.

15:16 24 Apr 25

Golden Rule Hospice gives exceptional care!!

S W

20:08 22 Apr 25

Thank You, Ms. Minnie BakerI want to express my sincere appreciation for the phenomenal care and support Ms. Minnie Baker provided to my loved one. Her friendly and helpful attitude made a world of difference. Knowing that my loved one is in such capable and compassionate hands gives me great peace of mind. Thank you for all that you do!

Melvin T.

20:05 22 Apr 25

Ms. Minnie Baker has provided exceptional care for my family member in hospice. I deeply appreciate her dedication and professionalism, and I highly recommend her services. Thank you, Ms. Minnie, for your outstanding work and continued compassion.

Princess T.

17:25 16 Apr 25

Golden rule has been so awesome for our family and family member. Vivian Robinson has been a very caring cna, the nurses Shamille and Dianne have exceeded our expectations and the social worker Elizabeth has been very helpful with her knowledge.

Eleise E.

15:24 14 Apr 25

Thank you for an awesome Golden Rule Hospice Team!! This team was prompt with meeting with the lovely Parrialeee Holmes she was very knowledgeable and compassionate. Ms. Vivian touch was so soft , patience, and our mother look forward to seeing her every Monday, Wednesday, and Friday. Nurse Shamilla was so understanding/patience with our multiple medical questions, she answered the phone after hours, emergency visits, and encourage at our lowest moments. Ms. Elizabeth is the best social worker in the world with timely paperwork, DME, and insurance verification and she will call at 4:30pm on Friday to ensure all our request was meet and anything needed before the weekend. Ms. Elizabeth has the best weekend voice on Fridays!! LOLI would highly recommend Golden Rule Hospice hands down. As, a healthcare professionals these ladies" ROCK". Again, thank your for all you do!Eleise Edwards-Burch

audrey F.

04:29 24 Mar 25

I would like to give a special appreciation to Reggie and Ms Minnie and and Ms Elizabeth and the lady that help my family through my aunt's transition Ms Ruth palmer .while Ms ELIZABETH was out for a week..Also Ms Barbra and also the lady that works in the Champlain department.you all a wonderful team.I really have to give a big shout out to Reggie and Ms .Minnie you all made my family feel like family.Ms Minnie I am going to miss you you gave my aunt the best care ,you and Reggie I have to say you are a awesome nurse .you are very compassionate with your patience .I want to say thank you for going the extra mile for my family and my aunt in her transition my family will always be grateful for you'll service .you'll have my recommendation of being the top hospices company GOD bless everyone thank you again!!!!!

Alina P.

14:31 22 Mar 25

I’m giving 5 stars specifically because of Ms. Minnie! She goes above and beyond, helping any way she can. Our mom is not able to hold a phone so Ms. Minnie allows us to speak with our mom, which is priceless! Thank you so much 🙏💝

Carla F

14:48 15 Jan 25

UPDATE:Golden Rule Hospice provided exceptional care for my father, during his time on hospice. Their team went above and beyond to ensure his comfort and dignity until his peaceful transition.I want to especially highlight Nurse Reggie and Ms. Vivian for their compassionate and professional care. Nurse Reggie was always attentive and thorough, offering guidance and support every step of the way. Ms. Vivian brought such warmth and kindness, making my family feel like we were never alone during such a difficult time.The ENTIRE staff (Ms. Elizabeth, Mr. David, Ms. Diana, Mr. Quay, Ms. Regina) showed such dedication and respect, and I’m forever grateful for the love and care they extended to my dad and our family. If you are considering hospice care for your loved one, I wholeheartedly recommend Golden Rule Hospice.If you're not looking for top-notch, compassionate service, then you might want to avoid Golden Rule Hospice, because Mr. Quay Bell is the definiton of excellence. As the intake coordinator, Quay went above and beyond when helping my family get our 92 year old dad signed up for home hospice. From his thorough explanations to his endless patience and genuine kindness, Quay made an emotionally difficult process so much easier to handle. He was always available to answer questions and made sure we felt supported every step of the way. So, if you don't want excellent customer service and true care for your loved ones, you'll be disappointed here. Quay and the team and Golden rule Hospice are the gold standard! 10/10 highly recommend.

Ronald S.

14:47 30 Dec 24

I really appreciated the care that Shamille Relf and Minnie Baker provided for my Uncle John. They were very kind and caring. They went above and beyond. All of the nurses were nice but they stood out from the rest.

Loring F.

13:28 27 Dec 24

I can’t express how wonderful the people are at Golden Rule. My husband’s final days and weeks were the worst time of my life. But because of the loving, Christian care he (and I) received, it was full of love and kindness and every kind of help imaginable. I felt completely surrounded with Christian love and support and I know my husband did too. If you find yourself struggling with a seriously ill loved one and do not want to consider a facility but rather, care for them at home, do not call anyone but Golden Rule. You won’t regret it. I’ll forever be grateful to them.

Joyce M.

15:42 06 Dec 24

I cannot thank God enough for leading us to Golden Rule Hospice for my mother. They are an outstanding group of dedicated, caring individuals who make an amazing team. Thank you, Harlee, Sunday, Mackenzie, Tina, Stanley and others. Your tender care with Mother and texts and phone calls to keep us informed helped so much in our journey. We are forever grateful. Joy McDonald

Frank J.

13:13 04 Dec 24

What a wonderful organization. The team took care of my father for many months in his last days and did a great job. His caregivers, Chris and Sunday, made it so easy for us and for the comfort of my Dad.Then, about 6 months later, they did the same thing for my mother, caring for her with compassion. The visits and calls and texts by the other team members we're very supportive.

Richard F.

00:28 31 Oct 24

The care and passion of the nurses and caregivers exceeded our expectations, we were so conformed by their care

Samantha S.

19:18 04 Oct 24

The team at Golden Rule were very caring and kind to my father. They were also extremely accommodating and listened with empathy to all of the requests we made. They communicated easily and readily with us and showed up over and beyond the required number of visits if additional help was needed. I would definitely refer others to Golden Rule and would use them again in future.Shamille, Liz, Minnie, Vivian, Barbara, Reggie, and the whole team did excellent work in a very difficult job.

Machlie B.

14:07 13 Sep 24

Honestly…. There aren’t enough words😭 My heart is so full! My mother in law had a very short battle with pancreatic cancer. She was diagnosed July 18th and passed September 7th! When i realized that treatment would’ve done more harm than good we decided that hospice care at home would be the best decision for her. Tim, Nicole, Shamika, Dionne, Trayonna, & Alexander there aren’t enough words for you guys!!!!!!!!! If i could give you the world I would because YOU guys deserve everything amazing God has reserved for you! We love you IMMENSELY!!!!!! God Bless you ALL always.!!!!

Natasha G.

00:21 04 Sep 24

Golden Rule was the right choice for my mother's home hospice care. From intake through to her passing, the team was very compassionate, knowledgeable, extremely patient, and understanding. Minnie, the nursing aide and Shamille, my mom's nurse, were exceptional and went above and beyond in caring for my mom. They ensured her comfort, cleanliness, peace, and dignity in her final days, and treated our family as an extension of their own. This was an extremely difficult time for me trying to balance being a daughter wanting to make the most of the final time spent with her mom, making the right choices to ensure great care, and handling everyday life responsibilities. Inasmuch as one can be prepared for the inevitable and handling death as a natural part of life, I felt that Golden Rule did their very best to try to support us and to ease the anguish, uncertainties, and ambivalence felt during such a challenging time. I would recommend Golden Rule to others who want home hospice care to feel personal and the humanity of their loved one to be recognized and valued.

JTuan S.

15:48 23 Jul 24

Amazing staff...my mother's (Linda Sloan) team was awesome.Staff members not on her team even pitched in.They will go the mile and beyond to ensure quality care and services. This is Not just a job for Golden Rule...they really become a part of the family.❤️❤️❤️

S “Ms. Make It Happen” M.

20:15 19 Jul 24

There are simply not enough words to express how wonderful Golden Rule Hospice was during my Mother’s illness. From the very start, when meeting our intake consultant, Keith Ashley, the compassion and warmth exuded was so timely and welcomed. At every stage of the experience there was courtesy, patience, thoughtfulness and proactivity. It made a very difficult life event so much more manageable having this remarkable team involve. THANK YOU KEITH, WHITNEY, MALLORY, EBONY, LISA GLYNN (incredible leadership), and the outstanding comfort care team. Thank you. Thank you. Thank you.

Natalie J.

14:55 24 Jun 24

Wonderful hospice and palliative care! Such caring and compassionate individuals. Highly recommend! :)

Jane L.

13:43 14 Jun 24

Golden Rule Hospice went above and beyond taking care of my 93 year old aunt. From the very beginning when her nurse, Penny, walked into her room I knew I had selected the right hospice company for my aunt. Penny was so compassionate and caring when she came to check on my aunt several times a week. If anything came up, I could call and she would take care of it immediately. I know Penny was there for my aunt but she was also there for me. She would send me texts with encouraging words or scripture or just sometimes just to check on me.Another person that played a key roll in my aunts comfort was her CNA, Ebony. The first day I met her, I once again knew that I had chosen the right hospice company. She was so sweet and kind to my aunt and treated her with the upmost respect. She was a beautiful person inside and out. She came three times a week to help my aunt with her ADL's and my aunt always looked forward to her visits.I am so grateful for these two amazing women along with Stanley, her Chaplin. The entire team is wonderful and was a blessing to me with all of their support and guidance. I would highly recommend Golden Rule and feel so very fortunate that I found them.

Ebony H.

22:57 07 Jun 24

Adam

16:44 14 May 24

Golden Rule hospice nurses are the best in the biz. Very professional and courteous. They answered all our questions and helped keep my late uncle Lewis very comfortable in his final days. God bless them all.

John S.

16:41 14 May 24

Leslie S.

18:53 01 May 24

This Company has excellent care givers…I’m also a caregiver and Mrs.Vivin R. services one of my Clients Ms.Broome and she’s Is one of The Best she's Very compassionate and very Well trained and I would Definitely recommend her and this Company to anyone in need of assistance ❤️❤️❤️

Hattie L.

02:03 01 May 24

The care Shamille and Ms. Minnie gave my mom was most amazing! The level of professionalism and concern was so comforting to our family. We were so relieved to know that this company provided such service that was above and beyond any expectations. Thank you Shamille and Ms. Minnie for walking us through this difficult time for our family. You made the experience easier to accept and became a part of our family. Anytime we needed meds, there was a question or concern, supplies, you were right there and didn’t hesitate to assist. Thank you Golden Rule for setting the bar so high and exceeding expectations! We are grateful to your entire team and their contributions to the care of our mom! God bless you all!

Lynn O.

15:48 16 Apr 24

My wife has already posted ,but I wanted to also. Vivian & Reggie have been great. They are very good to work with and they care.They explain everything to the family. We consider them friends

J C.

20:39 15 Apr 24

Ms. Vivian and Nurse Reggie have been taking excellent care of my 104 year old Mom! Golden Rule Hospice has the nicest staff! Everyone has been just great! If other healthcare professionals would emulate their example, we'd have a much more humane healthcare system.

Diane H.

00:52 15 Apr 24

What an amazing experience with Golden Rule Hospice! From the very start, nothing but caring and knowledge people from the staff. Our nurse Lisa and her assistant Kia have given my dad and mom outstanding care! We couldn’t have done this without them! Very attentive, professional, and truly love my parents. They have both touched my parents lives and well as me and my family. I would highly recommend them!

Lynn C.

14:59 10 Apr 24

I would just like to say a profound and heartfelt Thank You to our family’s caregiving team at Golden Rule Hospice. All the nurses, Reggie, Diana, Opal, and others; CNAs Minnie and Vivian; Social Worker Liz; the Chaplain, office workers, and everyone else I have not mentioned - you held us up when we needed it and gave Mark an easy passing with your excellent care.

Brenda B.

17:53 08 Apr 24

I would like to shine a bright light on two very excellent caretakers. Nurse Reggie Cook R.N and Vivian Robinson C.N.A. They both are hard workers with the love and compassion given to my private client Mrs. Linda Creekmore. Both are very knowledgeable in their nursing skills. My days are much better once they arrive! Thank youBrenda G. Brown

Deanna P.

17:00 02 Apr 24

Vivian R. Is a treasure. The kindness and care she showed my mother, Ellie Pope, brought comfort to our entire family. She showered mom with beautiful jewelry and always ensured that Mom was well dressed and well accessorized! She was incredibly helpful and very specific about things I could do to help my mom. V Vivian worked so well with our other caregiver and we truly miss her. Unfortunately mom was dismissed from Golden Rule Hospice due to Medicare qualification issues. Thankfully, she still works here at Montclair and is able to visit with mom. As Mom said, I really like her.

Angie B.

18:06 01 Apr 24

Vivian R has been working with my mom, Mrs Boland, for a few months. Vivian is so sweet and patient with my mom who struggles with her memory. Vivian has been a wonderful addition to my mom’s caregiving team and we are thankful for her.

Rod U.

14:36 28 Mar 24

They serve according to the definition of the name of the company “Treating others the way you want to be treated “. The CNA Vivian R does an excellent job with my father David R and his nurse Reggie they are very kind and knowledgeable thank you Golden Rule!!!

Sandra L T.

20:19 19 Mar 24

My Mother is 89 years old. Reggie and Vivian are the best! Reggie connects with my mother Bernice in a special way. He's helpful and personable. He helps me with her medications and addresses any concerns in a timely manner. Vivian is an awesome person who brightenes my mothers day by gently caring for her and seeing about her welfare. Thanks Golden Rule for sending out caretakers who actually care!

Terry W.

18:07 31 Jan 24

We had an incredible experience with Golden Rule! They took care of my dad, Joe Spinks, in Montclair. So many good employees but in particular- Reggie and Vivian R. were exceptional! Always so compassionate, professional and caring. They made our difficult journey much more bearable! Vivian kept my daddy clean and bathed him with love and humor. Reggie communicated with us so honestly and compassionately! You are so lucky to have them! We appreciate all those at Golden Rule who assisted us until my dad’s passing. Thank you for such kindness.Terry Waterman

Cathy C.

15:53 22 Jan 24

I will never have the words to properly express how amazing Golden Rule Hospice was taking care of my Dad. Chris and Andre, as well as the entire staff at Golden Rule were perfectly amazing. I had used 4 other agencies before I found Golden Rule. Wish I had found them FIRST.

sharon S.

14:45 29 Dec 23

Golden Rule Hospice is an amazing group of people. They cared, not only for my 95 year old Father, but our whole family. The entire team is wonderful and I cannot say enough good things about them but I need to give a special shout out to a few people. Ebony, who saw my Dad 3 days a week brought such joy, smiles, laughter and light during difficult days. We all looked forward to her visits and she shared her love with all of us. Harlee, his nurse, has such a kind and loving spirit. Her ability to effectively communicate and take the time to discuss options and the best path for Dad was a blessing. Stanley, the Chaplin who saw my Dad, made such a positive impact on our family, he officiated my Dad’s memorial service. They provided support, comfort, a shoulder to cry on and guidance as we navigated saying goodbye to the best man I have ever known. Their support did not end with my Dad’s passing. Weeks later they still call and text to check in to see how we are holding up. There are so many more people behind the scenes that we did not see regularly but whose support and guidance was invaluable. I have never encountered a business who employs such an extraordinary group of people. We were so very lucky to have found them.

Whitney C.

20:02 26 Nov 23

Lisa was the absolute best during such a tragic time. She went above and beyond to make sure my stepmom was comfortable and taken care of. She is caring, loving, knowledgeable and the gem we needed. Thank you Lisa for everything you did for my family.

M Z

18:35 16 Nov 23

My experiences with Samara, Brian Baker, Shamille, and Nicole have all been truly amazing. I can already tell they are a caring team and will take good care of your loved ones

Andreane A.

16:43 15 Sep 23

Golden Rule Hospice has been such a blessing to my family. I will be eternally grateful to Vivian Robinson for the exceptional care she has given my 95 year old father and my 93 year old mother. Vivian is a skilled professional who is warm, caring , nurturing and compassionate but most importantly, my parents love her.

Judy J.

03:20 31 Jul 23

Golden Rule is AMAZING! From the first phone call to Bobbi Love, we knew Golden Rule was the right choice for our Mama. Little did we know how awesome Penny Crews and her team would be. What a blessing! Penny became our family. She was so sweet to Mama and would sit and hold Mama’s hand and discuss anything Mama was feeling - from medicines to fears and everything in between. Charlotte was so precious giving Mama her bath and fixing her hair- Mamas favorite thing. Mama loved singing hymns with Regina. Sunday would be our nurse on the weekends and after hours- and what a treasure he was. Mama was in Penny’s (Golden Rule) care for about 6 months until she passed away. Penny came to her visitation. There are no words to describe how much Golden Rule, Penny Crews and her team meant (and still mean) to us and what a positive affect they had on the end of my Precious Mama’s life and on our family. Thank you SOOO MUCH!

Lauralynn (.

12:32 23 Jul 23

Every step of the way, everyone has been so nice and caring. They have treated my Dad with exceptional care. Very grateful to have this care for him.

Akil H.

16:41 12 Jul 23

Vivian Robinson, is my grandfather’s caregiver @Montclair and has been providing excellent care. Per his report, “She has been providing excellent care in all hygiene, feeding, and ADL care on a daily basis. She has been a great people person and has communicated with me in a way that has made me feel cared for and supported.”

Video W.

03:13 01 Jul 23

Excellent experience in our time of need and on very short notice. Unbelievable attention to detail and follow-up was shown by their sincere, experienced and dedicated professionals. Every representative of this organization expressed concern for our well being. Highly recommend this organization to anyone needing this type of assistance.

Erskine H.

17:37 14 Jun 23

Vivian Robinson is my father's caregiver and she is amazing. His health has improved dramatically since she has been working with him.

Tara S.

01:03 12 Apr 23

We had a wonderful experience with Golden Rule Hospice. I can't say enough wonderful things about our nurse, Meghan Moore. She was extremely attentive, caring, and responsive during our time with Golden Rule. She made sure our transition off of hospice was incredibly smooth as well, along with the office staff. She is a true gem and I highly recommend GR.

Heather L.

02:45 02 Mar 23

Samara is dedicated caring and loving hospice aide. I notice she goes above and beyond for her patients, they are lucky to have her! She is a good asset to her Company. Good Job Samara! Good Job Golden Rule Hospice!!!

Aisha M.

23:42 01 Mar 23

Samara is so great with patients makes them feel part of her family. She is the best ever!! We absolutely adore here!

Cindy M.

23:38 01 Mar 23

We had a wonderful experience with Golden Rule Hospice throughout my dad’s illness and especially in his last difficult days. Vivian R was top -rate - a consistent, loving presence for dad and for my sister and I. From the nursing staff, social worker, amd chaplain staff, Golden Rule made this tough time a little easier.

Mary S.

23:29 01 Mar 23

Golden Rule Hospice was by our side during the most difficult time near my fathers end of life. I live out of town and they kept me constantly updated about his condition and made sure I made it to see him before his transition. Vivian Robinson was compassionate and caring when my family needed it the most. The professional and caring staff at Golden Rule are angels on earth.

aleiah H.

22:33 01 Mar 23

Shout out to Chandra Anderson for being a awesome hard worker . She’s very sweet and caring with her patients.

shinel B.

22:00 01 Mar 23

The hospice Aide Samara Whynn is caring, attentive and very compassionate, great at problem solving and makes everyone comfortable around her.

helen J.

21:26 01 Mar 23

Shamille R. is a pleasure to work with! She is competent with everything she does for me and answers my questions clearly.Helen J.

Regina D.

18:35 01 Mar 23

We wanted to express our heartfelt thanks to Minnie Baker. Thank you for taking great care of Richard Tucker, Jr. during his in-home hospice care and last days of his transition. You are incredibly kind, compassionate, hard worker and professional person of whom Golden Rule Hospice should be proud. We highly recommend her because she care about her patients and their well-being.Thank you,Mrs. Barbara Tucker and Family

Bill A.

16:51 01 Mar 23

Minnie comes every MWF and is an extremely hard working and delightful nurse. I am very thankful for Golden Rule and Minnie!

Alexis H.

15:43 01 Mar 23

The CNA Chandra Anderson is an outstanding worker. She takes pride in her work while working with her patients making sure they are well treated and taken care of

Tashena J.

20:37 28 Feb 23

Samara is a great addition to Golden Rule Hospice, she’s compassionate, dedicated, and patient. Thanks for all you do, Samara and continue to effortlessly brighten the day of the families you interact with.

Connie E.

16:08 24 Feb 23

The entire Hospice team was absolutely wonder in how they cared for my friend, Miss Elaine J. Her Hospice caregiver, Vivian R. was very caring and compassionate as she came in to bathe and dress her. Vivian always took her time and never rushed to complete her tasks, even going beyond what was expected.

Anita B.

14:45 24 Feb 23

I am a staff member at Atria North Point. I am writing this message for Ms. Ernest Reyon because it’s hard for her to type on the phone. She has appreciated the Excellent Care V. Robinson has provided. Resident mentioned “ I Love her personality and wit. And she makes me laugh. The conversation we have, are wonderful! I also love my nurse Penny. She makes sure I have everything I need.” Thank you Golden Rule!

blackberrymo11

13:34 24 Feb 23

V. Robinson. Is the hospice aide at Phoenix at Milton she takes good care of her residents. They look good and smell good she is amazing. The whole team is great. Golden Rule Hospice is at the top of my list.

Dwayne H

20:44 23 Feb 23

Thank You! It's hard to put into words the care that Nurse Vivian R. and the members of the hospice team provide each and every day. The professional care, service and human side of Vivian's R. work was demonstrated on multiple levels. It is without a doubt that the latter months of care for JG was more than one could have expected. I am thankful for your work as well as the staff that provides care daily to their patients and the family members - Thank You.

Deedee T.

17:57 23 Feb 23

21:16 22 Feb 23

Vivian Robinson has been assisting my uncle Rodger for a while now. I get updates after each visit. Everyone at Golden Rule Hospice has been very helpful, from getting started, to the regular ongoing care my uncle is receiving today. I would highly recommend them to anyone.

Diana R.

19:06 22 Feb 23

Would like express that Vivian Robinson Hospice Aide gave excellent care to my residents here at Golden Rose Pch!! Thanks to Golden Rule Hospice for sending Vivian!!

April C.

16:32 22 Feb 23

The hospice CNA Samara Flynn, is a great assistant and asset to Golden rule hospice. She is very cordial and has a great memory. 👍🏽, i would recommend Samara to any parient of mines.

Tamia J.

15:13 22 Feb 23

Samara Flynn is one of the best hospice aids I have worked with . She has great communication and is very reliable. Keep up the good work.

Tuesday D.

13:55 22 Feb 23

Samara is so wonderful l, she’s such a sweetheart, Thank you for all you do.

Tascia C.

20:52 21 Feb 23

Samara is absolutely lovely. She is so professional and caring!! I recommend this hospice for your family needs. 10/10

Diamond D.

13:03 21 Feb 23

Samara is the Most wonderful hospice caregiver with excellent customer service. She’s on time to her assignment, and her clients can depend on her. She takes really good care of her clients as well with the way she gets them ready for the day. She also has a good caregiver/client relationship, with her care she provides safety. Any patient or client will be happy to have her assistance.

Daija S.

14:14 20 Feb 23

Samara is a very diligent worker, easygoing and very helpful

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